What are some of the challenges
you face in the current manual
process of tracking and marketing
crops produced by rural forest
farmers?
How do you envision the
digitalization project benefiting
the forest department and the
rural forest farmers?
What specific features or functionalities would you like to see in the digital platform to improve decision-making regarding marketing, bidding prices, quantities, etc.?
Bi-lingual app for
collaboration
between rural
farmers and forest
officers
Modules for
all identified
processes
and users
with role
based access
control
Lot creation
and bidding
and be quick
and easy.
Dynamic
sorting of sold
and unsold lots
Real time process
collaboration gives
clear
understanding of
the amout of crop
and biproducts
present
How important is it for the forest
department to have real-time,
dynamic data on crop production
and processing? How would this
information help in making better
decisions?
Understanding the Client/Project Requirements
-
Stakeholder Interviews
Since this was a service-based project for the client, I had to understand what were the key requirements for it. And what exactly was the problem we had to solve. For this I conducted stakeholder interviews
Contextual Inquiry
To figure out solution that we had to deliver, we had to understand the process. So I went through the process from the users
perspective along with stakeholders and test users to come up with this summarized user journey
Rural Farmers submit
the amount of crop
cultivated and related
details (Procurement
data)
The collected crop
is sent for
processing it to
biproduct (eg:
herbs to herbal oil)
All the final
products and
produce is stored
in godown.
The officers get to create "Lots" or
batches of produce and put them
out for bidding to sell those.
5 User Types Identified
There are multiple users involved in each stage of the process who follow a hirearchy
Usage language - English
Usage language - Hindi
How might we digitize the entire
process so that it has multiple
access users and multiple user
types?
Interfaces:
- separate logins for procurement, processing, and storage
- For forest department officials to manage lots, and view overall reports
- ministers office for high-level data consumption
Access:
- separate mobile access
- global access (mobile, web, TV)
- TV
Role-based Access Control
solution with mobile, web, and
TV interfaced modules
Information Architecture
Mobile Modules
Web Lot Module
TV interface
Module
Mobile Module
Each of procurement, processing, marketing and
storage modules have dynamic dashboard with
key information
Key challenge:
Maintaining layout sizes consistent for both
English and Hindi languages as character length
varies.
Add new produce
The procurement collecting agents get to
choose from 100s of produce to log the related
collection dataa
Key challenge:
Maintaining constant dynamic data on the top
throughout the flow
A simple consolidated form that is important to
log produce information
Key challenge:
Simplifying many fields that were directly required
in the manual existing process to make it simple,
easy, and less time-consuming.
The procurement collecting agents get to add
multiple produces on the same day
Key challenge:
Showing the difference between added data and
new entries for that particular date
A grid view for the agents to see all the data
they've entered at once, with edit options
Key challenge:
Bringing the traditional excel sheet views in a
compact mobile screen
Web Module
The data from procurement, processing,
marketing, and storage modules are
used in "Lot" creation.
These lots are approved, sent for bids,
and sold.
Key challenges: Cell structures, character lengths, and traditional excel sheet view with a horizontal scroll - web view
TV Module
This is the data from the entire process
which can be analyzed in multiple
ways. This interface is made for a high-
level understanding of the process
happenings.
Key challenges: Number of charts, way of representation, 3D view charts, auto scroll requirements.
Sangrahak Survey
Seed-to-sale decision-making system
The forest department manages the seed-to-sale process of the harvest produced by rural farmers in State forest lands.
The project is about digitizing rural
crop tracking and marketing.
My Role - UX/UI Designer
Client / Stakeholder - State Forest Department